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TERMS AND CONDITIONS

The Form Allegiance ("we", "us", "our") operates as a digital retail store offering a selection of  vintage and pre-owned homeware. These Terms and Conditions (Terms) govern your access to use of our website, products, and services. By using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

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1. USE OF THIS SITE 

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By accessing our website, you confirm that you are: 

- At least 18 years old, and

- Legally capable of entering into binding agreements

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You agree not to misuse this website or engage in any unlawful activity that could harm its operation or other users' experience. We reserve the right to modify, suspend, or remove any part  of this site without prior notice.

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2. PRODUCTS AND AVAILABILITY 

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All products offered are vintage or pre-owned, which means imperfections, variations in colour, or or signs of wear are to be expected. We strive to describe and photograph each item accurately, but difference may occur due to lighting or screen display.

All items are sold on a first-come, first-served basis and subject to availability.

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3. PRICING AND PAYMENTS 

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All prices are displayed in South African rand (ZAR) and include VAT where applicable. 

Payments are securely processed through YOCO. Once payment is confirmed, you will receive an email acknowledging your order.

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We reserve the right to update prices or correct any typographical errors at any time.

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4. SHIPPING AND DELIVERY

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We only offer delivery within South Africa. Shipping costs are stated at checkout.

Orders are dispatched once payment has been confirmed. Customers can expect their orders within a reasonable timeframe, depending on location and courier availability. 

While we make every effort to ensure prompt delivery, please note that occasional delays may occur due to factors beyond our control (such as courier backlogs or public holidays).

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Please ensure that your shipping details are accurate when placing an order. We cannot be held responsible for delays or losses resulting from incorrect delivery information.

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5. RETURNS AND EXCHANGES

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Due to the nature of vintage items, all sales are final.

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Each item is carefully inspected, photographed, and described before listing. Natural imperfections, wear, or variations in colour, texture and age are inherent to vintage objects and do not qualify as defects. We only accept returns if an item arrives damaged in transit or not as described.

Please contact us within three days of delivery with photographs and proof of purchase. We will review your request and, where applicable under the Consumer Protection act (CPA), offer a refund.

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6. INTELLECTUAL PROPERTY

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All content on this website - including photographs, text, branding, and design - is owned by The Form allegiance and protected by under South African copyright and trademark laws. 

You may not copy, reproduce, distribute, or use any material from this website without our prior written consent.

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7. PRIVACY AND DATA PROTECTION

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We value your privacy and comply with the Protection of Personal Information Act (POPIA).

Your information is collected and used only for processing and delivering your orders (with other trusted POPIA compliant partners like couriers and YOCO) , communicating with you, and improving our services. We do not sell your personal data.

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8. LIMITATION OF LIABILITY

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While we take every precaution to ensure accuracy and reliability, we do not guarantee that the website or its content will always be error-free or uninterrupted. The Form Allegiance is not liable for any interdict, incidental, or consequential damages arising form the use of our website or products. All goods are sold "as is", with no warranties beyond those required by South African consumer law. 

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9. GOVERNING LAW

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The Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of South African courts.

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10. CONTACT INFORMATION 

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For any questions, complaints, or legal correspondence, please email us at: 

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